Sr. Analyst, Clickstream Analytics

Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering. 

We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!

Why Work For Us?

We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth.  We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

The Data Analytics team at Grubhub is responsible for data architecture, instrumentation, and reporting. We own data cleanliness end-to-end, from architecting and transforming raw data, to serving as the domain and technical experts that translate business needs into beautiful data products.

We work in close collaboration with teams across Product, Engineering, Finance, Marketing and Design to understand and anticipate the needs of our business and ensure that our data can be utilized to understand, evaluate, and measure the performance and progress of our product features, initiatives, and markets. You’ll work on key projects alongside our product managers, data scientists, data engineers, and our senior leadership team. These projects add tremendous value to the business and we are looking for a thoughtful, driven, and curious analytics lead to push the business even further.

• Be a key curator of our data. The tags, Hive views, dashboards and reports you will help design will ultimately impact how our stakeholders and broader company; access, understand and utilize our proprietary data set built around structured web event logs and key transactional data
• Work closely with Product, Engineering, and Finance teams to ensure upstream changes to our product and business can be captured and integrated into our existing data model, and when needed manage the design and development of additional assets and capabilities
• Design client-side analytics tags and methodologies for tag documentation, testing protocols, ensuring data consistency across new and existing data tracking
• Collaborate with data scientists, product managers, marketers, and analysts to craft analytics deliverables and integrate analytics into strategic-minded dashboards, reports, and ad-hoc analyses.
• Improve our team workflow through knowledge sharing and documentation around our data.

About the right team member

You’re a curious, highly motivated, quantitative-minded thinker who enjoys helping design data systems and analyze behavior at the crossroads of mobile, local, social and commerce. Perhaps you’re a Data Analyst with a curiosity around data infrastructure and data architecture. Perhaps you’re a Data Engineer with an interest in building deeper business domain expertise. Perhaps you love translating business requirements into elegant tables and dashboards. In this role, you'll have an opportunity to do all of the above and drive impact on a large scale by delivering trusted, transformed data that the entire company and senior leadership will use to power product and business decisions.

• 5-7 years of relevant web and native app data analytics/ data engineering experience
• Bachelor's degree required
• Fantastic database experience - architecting data collection solutions and dealing with very large session and web event data sets
• Experience mining data with advanced SQL and business intelligence tools - we leverage Presto and Redash as well as Tableau
• A deep understanding and experience with structured web event data, specifically front end tag creation, collection, data architecture, and data analysis
• Comfort with A/B Testing methodologies, experiment design and segmentation
• A highly analytical mind with a demonstrated ability to conduct and interpret quantitative and qualitative analyses
• Comfort drawing insights from analysis and building support for your perspective, having a keen eye to simplify complex, large data sets into easily digestible visualizations
• A strong sense of accountability and ownership and the ability to proactively manage multiple priorities, and adapt to a rapidly changing environment
• Excellent communication skills and the ability to be a quick learner who thrives under ambiguity
• A great team player with a strong value system, unquestioned integrity and solid listening skills
• Inspired by our mission to deliver food happiness

• Fexible PTO. Grubhub employees are provided a generous amount of time to recharge their batteries. 
• Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.
• Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth.  We provide continuous learning opportunities, training, and coaching and mentorship programs.  
• MealPerks. Who’s ready for some lunch? We provide our employees with a weekly Grubhub credit  to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.
• Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!
• Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support the causes that are important to them.
  

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.  

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