Grubhub

Senior Product Designer (VISUAL & MOBILE design exp a MUST)

Job Locations US-IL-Chicago | US-Remote | US-NY-New York
Job ID
2021-12240
Category
Product & Design

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

 

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

 

About You: You believe design is a verb, not a deliverable. We are looking for a Senior Product Designer experienced in advocating for the user despite business and technical constraints. This will require you to both understand the problem you are solving while being mindful of the larger business goals. You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. You’re someone who sees patterns in the chaos and knows how to translate those patterns into tools for the design team. You know there’s a time for going wide, a time for going deep, and understand how to bring the product teams you work with through both stages. You are a thinker, a maker, and a passionate advocate for the Minimum Delightful Product approach to the mantra of “move fast and ship it."

The Impact You Will Make

  • Leverage your UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task
  • Advocate for our diners and delivery drivers with the product, engineering, and design teams
  • Turn nebulous concepts to specific ideas that are useful and delightful product features
  • Design holistic systems, flows and interfaces that are simple, elegant, and beautiful and drive consensus
  • Lead high-level project work from a design perspective with autonomy and authority, facilitating design studios and working sessions to help the teams deliver the best possible solutions
  • Understand how to best use the current design system to ensure consistency across platforms and contribute to it’s continuous improvement 
  • Draw insights from the work of our talented research and data teams and know how to turn those insights into tangible solutions
  • Build relationships and collaborate with cross-functional teams in product, engineering, marketing and other members of the design and research teams to oversee the user experience of a product from conception to launch
  • Be a positive role model and culture carrier within the studio as well as an advocate for design within the GH organization

 

***Please provide in your portfolio work that showcases product design case studies. Submissions without a portfolio that includes examples of your design work will not be considered. ***

What You Bring to the Table

  • At least 4 years of practical, in-house product, UI/UX design experience for an e-commerce or B2B facing brand with a focus on complex flows and use cases
  • Applied experience with service design practices and a practice of constantly evolving your design process
  • Applied experience working across all digital and physical manifestations of what we design - from responsive web to native applications to the next technological leap; must have mobile (iOS and Android) design experience
  • Strong aesthetic and conceptual skills to help elevate the visual identity of our brands
  • Excellent communication and visualization skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity
  • An understanding of design systems, prototyping, and user research methodologies
  • A passion for sharing design strategies with fellow designers, product managers, and engineers to deliver a better, more user-centered products
  • An acute level of self-awareness and deep empathy - for both the customer and your team’s goals
  • A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
  • An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools.

 

 

Got these? Even better!:

  • Experience with either front-end development skills (HTML, CSS, JavaScript)

And Of Course, Perks!

  • Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.  
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants. 
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them. 
  • COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return. 

 

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  

 

CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com. 

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