Sr. Associate, Marketing (In-App Messaging/Product Marketing)

Job Locations US-IL-Chicago | US-NY-New York
Job ID

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!


Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!


The Sr. Associate, Marketing (In-App Messaging/Product Marketing) will be responsible for the execution and deployment of in-product messages (web, app). They will work closely with marketing, product and engineering teams to share knowledge, best practices, and results as a channel owner. The role requires prior experience in In-app Messaging and App and Web Products. Must have superb attention to details and ability to quickly grasp campaign, product, and CRM inter-dependencies. 


This role is based out of our Chicago or NYC office.

The Impact You Will Make

  • Manage in-product messaging deployment calendar
  • Set up, QA,  schedule and deploy all in-app & web messaging 
  • Build in-product messaging for recurring, triggered and dynamic content-driven campaigns
  • Use best practices and knowledge of the business to improve execution of in-app messaging
  • Effectively communicate campaign results in reference to the channel and highlight key opportunities for improvements
  • Coordinate creative briefs and reviews with the creative team, operational builders, data science, and product
  • Clearly and proactively communicate status and results to all stakeholders
  • Work with product marketing/ product to adopt new deployment/ targeting features

What You Bring to the Table

  • 3-6 years of experience in product marketing or digital marketing
  • Bachelor’s degree required
  • Hands-on executional experience with Consumer Engagement Platforms (i.e. Braze, Iterable, Adobe Campaign)
  • Strong attention to detail
  • Ability to clearly communicate complex information to less technical audiences
  • Self-starter with a “roll-up your sleeves and dive-in” attitude
  • Ability to solve complex problems/issues leveraging past learnings, while applying new perspective 
  • Excellent communications, organization, teamwork and follow-up skills
  • Hunger, inquisitiveness, ownership 
  • Ability to manage multiple projects and stakeholder asks, while meeting timelines/milestones
  • Exceptional communication, presentation, organization, teamwork and follow-up skills
  • Experience working cross functionally with Brand, Data Science, Analytics, and Product teams 
  • Comfortable working in Tableau and Google Analytics

 Got These? Even Better:

  • Engineering / product background
  • Experience in Braze
  • Experience in Contentful 
  • Experience with ASO
  • Knowledge and understanding of CRM Channel best practices (Push, SMS, Email, In-App Messaging) 

And Of Course, Perks!

  • Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.  
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants. 
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them. 
  • COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return. 

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  


CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email 



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