Grubhub

Manager, Marketing Operations (Restaurant)

Job Locations US-IL-Chicago | US-NY-New York | US-MA-Boston
Job ID
2021-12526
Category
Marketing & Growth

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

 

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

 

We’re looking for an experienced B2B marketing operations professional to lead MarTech implementation and optimization for the Restaurant Marketing Team, using best-in-class CRM to grow and retain our network of restaurant partners.

 

You will report to the Director of Restaurant Marketing and support the full lifecycle, collaborating with Acquisition, Retention, and Product Marketing teams. You will manage MarTech and key integrations with internal product and external applications and will be responsible for leading future technology implementation projects on behalf of the Restaurant Marketing team. You’ll partner with Web Development, Data Engineering, Analytics, Sales Operations, and Product teams to achieve success.

The Impact You Will Make

  • Own the MarTech roadmap for the Restaurant Marketing team across the full lifecycle, with Salesforce, Pardot, and Braze at its core
  • Ensure MarTech integrates seamlessly with Grubhub’s backend systems, core Grubhub product, and Sales technology to enable workflows, automation, lead scoring, and tracking
  • Lead technology implementation and optimization by managing relationships with vendors and internal business stakeholders
  • Collaborate with Sales Operations and Data Engineering to manage our restaurant contact data to support targeting, personalization, and segmentation
  • Collaborate with Product Engineering and Analytics to implement best practices for marketing attribution to analyze and report on campaign performance

What You Bring to the Table

  • 6-8 years of experience in B2B Marketing Operations, Marketing Technology, and/or Demand Generation
  • Experience working with Salesforce or similar CRM system
  • Experience working with Marketing Automation tools (e.g. Braze, Marketo, Hubspot)
  • Track record of successful technology implementation
  • Strong project management experience
  • Able to communicate effectively with stakeholders within Marketing, Engineering, and company leadership.

 

Got These? Even Better:

  • Experience with SQL
  • Experience with ABM

And Of Course, Perks!

  • Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.  
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants. 
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them. 
  • COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return. 

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  

 

CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.

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