Manager, Training

Job Locations US-IL-Chicago
Job ID
People Team

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!


Why Work For Us


Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

The Impact You Will Make

The Learning & Growth team at Grubhub is seeking a go-getter with experience in either sales, operations, account management OR training, L&D or OD, who will work with our training facilitators to execute the learning and onboarding strategy in the restaurant sales and support arm of the business 


Here’s more about the the role: 

  • Create a strategic plan for training solutions within the Restaurant Network, leading the training solutions team that designs experiences from onboarding to continued technical training.
  • Build and execute learning experiences that are accessible to in-person and remote learners, and offer scalable solutions to support Rest. Network’s growth
  • Proactively collaborate with internal and external stakeholders to identify performance skill gaps and apply insights 
  • Source, partner and manage external vendors to extend and assist with learning programs when needed
  • Develop communication plans to regularly inform stakeholders on educational programs, training resources, outcomes/results, etc.
  • Monitor, measure and share the results of training solutions to demonstrate impact on the business
  • Assist in other organizational development/talent development initiatives as needed 

What You Bring to the Table

  • Bachelor's Degree in Organizational Development, Business, Communication or relevant field 
  • At least 6+ years of experience with increasing responsibilities in Learning & Development and/or company-wide training programs 
  • Experience working in sales, operations or account management 
  • Knowledge of instructional design models and adult learning principles with the ability to apply course design techniques and facilitation for various audiences
  • Track record in designing and executing successful training programs
  • Strong written and verbal communication skills. Ability to write instructional material, including audio/video scripts
  • Passionate about learning and utilizing new technologies and learning theories to design and deliver effective training
  • Ability to conduct training needs analysis, interpret and communicate the data, and deliver solutions to address the gaps
  • Manage multiple priorities /projects effectively
  • Anticipate the needs of the business and exhibit a bias for action
  • Excellent communication and leadership skills

And Of Course, Perks!

  • Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.  
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants. 
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them. 
  • COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return.


Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  


CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email


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