We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!
You are a talented Client Success Manager who loves to help others and enjoys building and maintaining business relationships with clients. Grubhub’s pooled corporate client base receives reactive support managed via a queue as opposed to being managed by a dedicated CSM. Proactive outreach is also a critical part of this team’s focus ensuring clients are using and gaining value from our product, being available for regular education opportunities, and verifying admins are happy and renewing their services with Grubhub.
You are capable of interfacing with executive level contacts via phone and in-person meetings in order to understand the clients’ needs and develop solutions to accomplish their goals. You will seek to identify trends that lead to successful outcomes with this base, help run one-to-many campaigns, and flag roadblocks to the clients’ success.
Responsibilities include, but are not limited to:
Vaccination Requirement: Grubhub employees are required to be fully vaccinated, and must be able to show proof of full-Covid-19 vaccination, and booster if eligible, prior to starting employment. Fully vaccinated is defined as: “2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s vaccine.” Those eligible to receive the booster must receive the booster to be considered fully vaccinated, and those not yet eligible will be required to obtain the booster once eligible (6 months post last dose).
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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