Grubhub

Manager, Solutions Consultant

Job Locations US-Remote | US-MA-Boston
Job ID
2022-14041
Category
Sales & Account Management

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

 

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

 

Grubhub is looking for a Manager to join our Solutions Consultant team to tackle some of our newest and most exciting initiatives. You’ll work cross-functionally between product, engineering, partner managers, operations, finance, data, and program management to help bring some of Grubhub’s newest initiatives to market. 

 

Our Solutions Consultant team connects our account facing teams and the partners they work with, to our product and engineering teams to identify and implement solutions focused on increasing orders.  As Grubhub continues to grow, the Solutions Consultant team will also continue to grow and evolve in how we best support our customers and partners. 

 

We’re looking for someone to help build this team from the ground up, influence the strategy to scale new product offerings, and someone who can manage day to day activities while also thinking big picture on how to achieve our goals. While not a fully technical role, a comfort with APIs and other technical concepts will help you succeed in this role. We’re the team that helps bring new products to the market and assisting partners in understanding which solutions will work with their current tech set up. This role will report to the Director of Solutions Consultants in the Restaurant Services organization and will manage 2-3 direct reports.

The Impact You Will Make

  • Management - you will be managing 2-3 direct reports and responsible for mentoring and coaching them to exceed their goals.
  • Implementation - The Solutions Consultant team is responsible for bringing new products to market. In this role you will be responsible for implementing new processes and products to help move the numbers. This often requires a technical understanding of how our products and services work and how they would align with a partner’s technical setup. 
  • Strategy - There is no playbook for this team today. You’ll work closely with the Director of your team to identify ways to scale Grubhub’s new product offerings and continually analyze the data and results to make recommendations on areas of improvement. 
  • Influence - This is a highly cross-functional role. You’ll be expected to build trust across multiple teams within Grubhub to advocate for your projects and initiatives.
  • Analyze - We’re looking for someone who can think about short term and long term strategy simultaneously. You’ll be working with relevant teams to review data and results for the different product launches and adjust plans internally as needed to drive results.

What You Bring to the Table

  • Outstanding, positive attitude
  • 5+ years of experience in working in a strategic, operational, or consulting role
  • 2+ years management experience preferred
  • Experience with technical concepts and/or management of a large, technical project
  • Demonstrated track record of exceeding goals
  • Proven ability to thrive in a rapidly changing environment
  • Excellent communication skills. Good listener, capable of understanding issues and translating them into an appropriate solution
  • Proven ability to work across many departments to solve problems and achieve results

And Of Course, Perks!

  • Flexible PTO/PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.  
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants. 
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them. 

 

Vaccination Requirement: Grubhub employees are required to be fully vaccinated. Candidates must confirm vaccination status at time of hire, and must provide proof of full-Covid-19 vaccination within 2 weeks of starting employment. Fully vaccinated is defined as: “2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s vaccine.

 

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  

 

CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.

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