Grubhub

Director of Revenue Management

Job Locations US-IL-Chicago
Job ID
2022-14065
Category
Marketing & Growth

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

 

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

 

Grubhub is looking for an innately-curious and data-driven, Revenue Management Director. This role sits  in Growth Marketing and reports to the Sr. Director of Diner Growth Marketing, and is responsible for balancing growth and profit across multiple areas of the company. You will work closely with product, engineering, finance, restaurant sales, and others to set and track revenue management strategies that include B2B and B2C pricing, customer product experience, and marketing levers. 

 

To succeed in this role, you must be comfortable with complex problem solving, setting and tracking strategic and tactical priorities, and be adept at driving decisions with stakeholders from across the company. 

The Impact You Will Make

  • Set the strategy, test, and manage value based pricing packages for our restaurant partners. This will require qualitative and quantitative feedback, and understanding of our partners’ business objectives, and a strategic view on how other areas of Grubhub should respond to restaurant commission rates.
  • Use product experience, diner prices, and restaurant commission rates to balance the objectives of Grubhub and our restaurant partners. 
  • Work with Product and Engineering in a creative and iterative way to optimize our diners’ experience while supporting our restaurants' success and profitability.
  • Work with our restaurant account advisor team to set up and manage communications with our restaurant partners. 
  • Coordinate with other stakeholders to manage search, sort, and pricing changes. Take feedback and build consensus to our strategy and actions.

What You Bring to the Table

  • 10+ years experience coordinating with stakeholders to deliver results in a highly analytical organization
  • 5+ years of leadership experience and managing teams
  • Strong experience in B2B and/or B2C pricing, preferably in a marketplace or e-commerce environment. This role will have two sides of marketplace pricing, the preference is for experience in both. 
  • Experience having built and managed teams. This is a people management role, and the team will grow over time. 
  • Analytical background. You are a top tier analyst, and you know how to manage other analysts. 
  • Experience influencing stakeholders in many areas of the business including Finance, Marketing, Logistics, Product, Engineering
  • Provide business direction and review of product and engineering plans.
  • Experience with executive communication.
  • Excellent skills in Excel.
  • Intermediate skills in SQL and Tableau.
  • Project and Program management experience a plus
  • Bonus for big data experience (R, Python, Matlab, etc.)

And Of Course, Perks!

  • Flexible PTO/PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.  
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants. 
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.

Vaccination Requirement: Grubhub employees are required to be fully vaccinated. Candidates must confirm vaccination status at time of hire, and must provide proof of full-Covid-19 vaccination within 2 weeks of starting employment. Fully vaccinated is defined as: “2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s vaccine.

 

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  

 

CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com. 

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