We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. User-friendly platforms and streamlined delivery capabilities set us apart in the world of online food ordering. Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values relationships, embraces diverse ideas–all while having fun together–then Grubhub is the place for you!
We're looking for someone to take our UX research practice to the next level. You will Influence research into compelling insights that create the direction of the product team and overall business. You will guide the work of the broader team, design and implement generative and evaluative research studies.
As Manager, you will lead a team of researchers who design test plans, recruit users, facilitate research studies, analyze results, and present insights. Additionally, you will advocate for our users by working with the Design and Product organization. This might mean working with our partners to ensure we are asking the right questions, identifying overlooked research opportunities and looking for education opportunities regarding best practices, breaking down silos, etc.
The Grubhub User Experience Research team is looking for someone to influence product strategy by partnering with multiple teams. You will bring an expertise in qualitative or mixed methods research, and conduct evaluative and generative research at all stages of the customer lifecycle. You will report to the VP, Product Design.
Vaccination Requirement: Grubhub employees are required to be fully vaccinated. Candidates must confirm vaccination status at time of hire, and must provide proof of full-Covid-19 vaccination within 2 weeks of starting employment. Fully vaccinated is defined as: “2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s vaccine.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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