Sr. Manager, Restaurant Success

Job Locations US-IL-Chicago
Job ID
Sales & Account Management

About The Opportunity

Why Work For Us


We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to grow and have a ton of fun in the process.


Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you.

The Impact You Will Make

  • Accelerate the growth of independent restaurants and revenue through upselling Grubhub's products and services
  • Use your experience, including knowledge of the market to develop long-term restaurant success strategy and plan for all markets
  • Maintain a team compensation structure that inspires productivity, loyalty, and sound economics
  • Strategize with your team to make sure we are keeping up with the needs of the industry, restaurant partners and company
  • Manage a pipeline and sales activity. Can forecast.
  • Foster a learning culture, focused on agility and creativity.
  • Recruit a group of high achieving Experts, based on Grubhub's company values
  • Identify opportunity areas and address them
  • Willing to risk comfort level and step into unknown projects/tasks
  • Remove roadblocks for team members to set them up for success

What You Bring to the Table

  • 8+ years of relevant experience in a sales or client success role, specifically B2B SaaS sales
  • 3+ years of people management experience
  • Must have record of managing multiple teams.
  • Bachelor's Degree required.
  • Native-level fluency in English is required.
  • Experience working with a CRM

And Of Course, Perks!

  • Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Compensation package. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training opportunities.
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and programs like Wellness Wednesdays, Slack competitions and virtual happy hours!

Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.

Vaccination Requirement

Grubhub employees are required to be fully vaccinated. You must confirm vaccination status at time of hire, and must provide proof of full-Covid-19 vaccination within 2 weeks of starting employment. Fully vaccinated is defined as: "2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's vaccine.

EEO Statement

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.


CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email


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