GrubHub leads in the mobile food-ordering industry with a portfolio of brands that includes GrubHub, Seamless, MenuPages and Allmenus. We’re dedicated to connecting hungry diners with local restaurants. With offices in New York City, Chicago and London, GrubHub supports every order with 24/7 customer service.
The candidate will be a key member of the 24x7 GrubOps support team working out of the Chicago corporate offices. The Production Support Admin II is a mid-level technical position supporting internal and partner systems enabling GrubHub.com and Seamless.com. Technical requirements include application and server monitoring and support; and troubleshooting hardware, software and network related problems.
This position also requires contributing to a team oriented support environment with strong communication and troubleshooting skills while managing tickets and escalating support in a professional environment. This position will report to a Team Lead/ Manager, and is a technical escalation point for entry-level administrators.
We are looking for a candidate who would be excited to work the second (evening shift) in our Operations Center. These hours are 3pm - 11pm
We deliver favorites every day. Join us as we move eating forward.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. Grubhub is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to TalentAcquisition@grubhub.com and let us know the nature of your request and your contact information.