Assistant General Manager

US-MD-Baltimore
Job ID
2017-4513
Category
Operations

About The Opportunity

Welcome!

Hungry for a new venture?

Grubhub is the nation's leading online and mobile food ordering company, dedicated to connecting hungry diners with their favorite local restaurants. The people who work at Grubhub are our company's greatest asset; each person at Grubhub plays an integral part in building tools and technology that help restaurants succeed, and in cooking up fresh new ways to delight our diners.

The company’s online and mobile ordering platforms allow diners to order directly from more than 55,000 takeout restaurants in over 1,100 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, and MenuPages.

 

We want you to enjoy where you work, who you work with and what you work on. At Grubhub, you can order your cake and eat it too!

The primary function of an Assistant General Manager (AGM) is to manage the overall service experience as well as growth and profitability in their respective market or region. Through local initiatives as well as building relationships with restaurant and driver partners, the AGM will be the local leader for GrubHub. 

 

Some Challenges You’ll Tackle

  • Market Management including scheduling, and reviewing numbers
  • Work with Driver Specialist, following up on recruiting and retention opportunities
  • Manage a team of Operations Specialists, follow up on service opportunities and evaluate performances.
  • Visit with restaurants, drivers, and customers to build relationships
  • Work closely with General Manager to identify opportunities to improve market.

You Should Have

  • 3 - 5 years Delivery or Operations Experience, logistics knowledge is preferred  
  • Strong problem solving and analysis skills
  • Manages customer service experience-friendly, positive, can handle difficult situations
  • Excellent interpersonal communication (both verbally and written) and leadership ability
  • Prioritizing multiple tasks while staying organized is a must
  • Ability to develop team dynamic as well as individuals
  • Highly motivated, takes initiative
  • Proficient knowledge of Google products

And Of Course, Perks!

Full time employees are eligible for the following benefits

 

  • Medical, Dental, Vision and other voluntary benefits   
  • 401K plan with guaranteed match
  • Employer Paid Life Insurance and Short Term Disability Benefits  
  • Paid Time Off & Holiday Pay
  • Never go hungry! We provide weekly Grubhub/Seamless credit
  • Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections

 

We deliver favorites every day. Join us as we move eating forward.

 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here:DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.