• Product Design Manager

    Job Locations US-Remote
    Job ID
    2018-4994
    Category
    Product
  • About The Opportunity

    Got a taste for something new?
     
    We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.
     
    With more than 80,000 restaurants and over 14 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient. Rigorously analytical and customer-obsessed, our employees develop the fresh ideas and brilliant programs that keep our brands going and growing.
     
    Long story short, keeping our people happy, challenged and well-fed is priority one. Interested? Let’s talk. We’re eager to show you what we bring to the table.

    Some Challenges You’ll Tackle

    Grubhub is looking for an talented Product Design Manager to join the growing product team. You will lead a team to define and design user interfaces, systems, and the interaction and visual design patterns focussed around the experience for our restaurant customers. You will be joining our growing team of design leaders and will help shape not just our products, but our people and the way we design and build.

     

    We believe design is a part of every important product decision and has the ability to create true business value.  Our design team is close-knit and highly collaborative – combining research, data and critique to inform design decisions that impact and shape products into highly usable and successful experiences.

     

    As a Product Design Manager at Grubhub you will guide teams through complex problem spaces and ensure we’re solving the right problems with effective and elegant solutions. You’ll coach, mentor and encourage designers at Grubhub – helping the folks on the team to deliver their best work and have fun doing it.

     

    You are super detail oriented, organized and know how to keep a team moving at pace. Your communication skills are strong and you are able to facilitate and mobilize cross-functional efforts. You have a passion for shipping great design work and your enthusiasm for the work you do gets others around you excited and motivated to deliver.

     

    You will be leading a team of mostly distributed designers, so you must know and be comfortable with managing remote teams and working within those constraints.

     

    Responsibilities:

    • Lead a team of designers, setting clear goals, managing project loads and allocating designers accordingly, ensuring deadlines are met and setting up team members for overall success.
    • Frame user-centered problems and business needs in a way that teams can respond to
    • Advocate for the customer in high-level strategic decisions with business, product, engineering, and design leaders
    • Guide teams in the practice of turning nebulous concepts to specific ideas into useful, delightful product features
    • Draw insights from the work of our talented research team and know how to turn those insights into tangible solutions
    • Partner with product, engineers, and the members of the design and research teams to oversee the user experience of a product from conception until launch

     

     

     

    You Should Have

    • At least 8 years of practical, in-house product or UX design experience for either consumer or B2B brands with a focus on complex flows and use cases
    • Minimum 2 years industry experience in a people management role on a Design team.
    • A mature, evolutionary perspective on technology, product, and design practices
    • Applied experience with service design practices and a practice of constantly evolving your design process
    • An appetite (and the skill) for working across all digital and physical manifestations of what we design - from responsive web to native applications to the next technological leap
    • Extensive understanding of prototyping methodologies and practices, user research methodologies and A/B test planning/execution
    • A passion for mentoring executives, product managers, and engineers to deliver user-centered solutions
    • An acute self-awareness and deep empathy - for both the customer and your team’s goals
    • Excellent communication and data visualization skills. You can bring internal stakeholders on your design journey and support your decisions with focus and brevity
    • Experience with either front-end development skills (HTML, CSS, JavaScript), or using prototyping tools that approximate them
    • A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”

     

    Submissions without a portfolio that includes examples of your design work will not be considered.

     

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