• Catering Concierge Associate

    Job Locations US-MA-Boston
    Job ID
    2018-5444
    Category
    Corporate Accounts
  • About The Opportunity

    Got a taste for something new?
     
    We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.
     
    With more than 80,000 restaurants and over 14 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient. Rigorously analytical and customer-obsessed, our employees develop the fresh ideas and brilliant programs that keep our brands going and growing.
     
    Long story short, keeping our people happy, challenged and well-fed is priority one. Interested? Let’s talk. We’re eager to show you what we bring to the table.

    Some Challenges You’ll Tackle

    The Catering Concierge (CC) team is responsible for the coordination of catering orders for clients. The CC will provide consultation services, menu compilation and order placement for clients utilizing the catering concierge services. This includes a combination of handling inbound calls/email requests and managing recurring/standing orders for people who already place phone orders as well as securing additional order volume from existing and new corporate client. 

    You Should Have

    • Excellent interpersonal skills and ability to work well in a team setting
    • 1-2 years of previous customer service, account management, sales, or technical support experience preferred
    • College degree preferred
    • Desire to work on the customer-facing side of a tech company
    • Most importantly, a good sense of humor.  We laugh a lot!

    And Of Course, Perks!

    • Medical, vision, and dental insurance
    • 18 days of PTO and paid company holidays.
    • Employee stock incentive
    • 401k program that includes employer match
    • Monthly pre-tax commuter benefit
    • Free Grub

     

    We deliver favorites every day. Join us as we move eating forward.

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