• Product Designer

    Job Locations US-MA-Boston
    Job ID
  • About The Opportunity

    LevelUp, a Grubhub Company, connects restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. LevelUp brings its technology to market in multiple ways: embedded into partner restaurant apps to provide a full-stack customer engagement solution; via an open developer platform that powers over 200 mobile apps; and through the LevelUp partner distribution channels, which lets consumers order ahead and avoid the line at their favorite lunch spots using the apps already on their phone.
    Based in Boston, LevelUp is a part of Grubhub’s portfolio of brands and powers the mobile experiences for top brands like Chase Pay, Pret A Manger, Potbelly, Tropical Smoothie Cafe, Steak ‘N Shake, Dunn Bros Coffee, Argo Tea and sweetgreen.
    LevelUp is an equal opportunity employer that values diversity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability.

    Some Challenges You’ll Tackle

    • Design thoughtful, compelling, user centered and business goal centered features that are easily translated into multiple brand applications.
    • Partner with product, engineers, and the members of the design teams to oversee the user experience of a product from conception until launch.
    • Optimize SDK templates for efficiency and feature parity, completing regular development reviews.
    • Engage with senior members of the design team to constantly push the quality of our products.
    • Create, implement and maintain a comprehensive design system.
    • Collaborate with the team to implement a research element in all new features.
    • Help grow a design culture.

    You Should Have

    • At least 3 years of practical, in-house product or UX design experience.
    • Understand user centered design process and prototyping methodologies.
    • Excellent communication and data visualization skills. You can bring internal stakeholders on your design journey and support your decisions with focus and brevity.
    • Comfortable with constructive feedback and iterating on designs.
    • Desire to create new processes, implement design principles and collaborate with team members to improve the product.
    • Adaptable attitude; comfortable with a face-paced environment and quick iterations.
    • Advanced use of design tools, including; Sketch, the Adobe Suite, InVision, Zeplin, animation/interactions skills are a plus.
    • Able to design for multiple platforms including; iOS, Android and Web
    • Ability to edit and write HTML and CSS
    • Must include a portfolio displaying a strong understanding of UI/UX principles and strategic thinking.

    And Of Course, Perks!

    • Free catered lunches from the businesses in the LevelUp ecosystem plus LevelUp credit to spend wherever we are accepted
    • A never ending amount of coffee beans to make whatever suits your fancy and a snack closet that’s constantly stocked with a variety of snacks ranging from super healthy protein bars to a delicious bag of greasy chips
    • Comprehensive benefits package including Medical, Dental, Vision, Disability & Life Insurance, Supplemental Life Insurance, and a Health Savings Account
    • 401(k) with strong company match and a wide variety of investment options
    • Flexible Unlimited Vacation Policy
    • Charitable Matching Program
    • Regular in-office social events, including happy hours, karaoke, and game nights
    • Company-wide initiatives encouraging innovation, continuous learning, and cross-department connections
    • Casual office environment where jeans and flip flops are acceptable. #NoSuits
    • Convenient access to the MBTA via red, green, orange line & Commuter Rail (Downtown Crossing Station, Park Street & South Station are a few blocks away)


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