Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.
We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!
Why Work For Us
We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community. Want to be a part of a team of diverse collaborators in an authentically fun culture? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
The Grubhub User Experience Research team is a curated group of talented, fun loving people who are passionate about making great products. Their work directly influences product strategy and execution by partnering with multiple teams within the organization.
We're looking for an enthusiastic leader to take our research practice to the next level. This candidate will drive, working collaboratively with the broader team, the design and execution of generative and evaluative research studies in support of creating meaningful experiences for our customers and driving the business forward. They will be responsible for leading a team of researchers who design test plans, recruit users, facilitate research studies, analyze results, and present insights (the basic stuff). Additionally, this person will be expected to champion our users to the Design and Product organization. This might mean working with our partners to ensure we are asking the right questions, identifying overlooked research opportunities, as well as looking for education opportunities in regards to best practices, breaking down silos, etc. This role will report into the VP, Design and we are open to hiring this role in Chicago or New York.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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