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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether tha .
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
On the Android team, you’ll help us build a world-class ecosystem of restaurant apps. Our work is driven by three questions: what’s best for our users? What’s best for our restaurant partners? And what’s best for ourselves, as developers of our own platform? Our native Android SDK powers all the apps in our network - a platform of features and customizations that can perfectly tailor our restaurant partners’ apps to what’s best for their users. We’re a group of talented, highly-motivated individuals with a shared passion for clean, well-tested, highly maintainable software. We’re looking to expand our team to support the rapid growth we’re expecting to begin in the next couple months.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Job Summary
The Quality Assurance Lead manages the Enterprise Support department’s Quality Assurance team (3 to 4 agents) and reports to the Director of Enterprise Support. All members of the QA team serve as graders; the Lead additionally serves as the team’s escalation point and “tiebreaker” for grade disputes.
The QA Lead is also responsible for rolling out new scorecards and reports. In addition to participating in running individual trainings, the Lead ensures the department has the appropriate overall balance of QA onboarding trainings and refreshers as well as peer-to-peer/leadership feedback trainings and refreshers.
They guide/mentor QA Coordinators in their duties, and agents in ticket quality. The QA Lead will keep up to date with Maestro platform updates/changes and report these to the team, as well as serve as the main contact for the Maestro team. Also, grading tickets, duh! Must love cats.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Summary
The Enterprise Senior Team Lead directly manages an average of eight senior agents. These Level 2 agents field technical and emotional escalations from our L1 team. As their manager, the Senior Team Lead will be expected to serve as a further soft escalation point, a deeply knowledgeable resource for questions in Slack, and the L2s’ guide as they pursue higher levels of technical expertise.
Note that the number of agents (and needed leads!) may change as our business needs evolve, so any Team Lead should be ready to manage more agents than the average or current expectation.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Role Summary
The Enterprise Support Manager will directly manage the Senior Team Lead and individual project managers. This individual will work alongside the Senior Manager and report to the Director of Enterprise Support.
The Enterprise Support Manager will be responsible for setting the direction of all teams and agents within their purview, as well as assisting their peers and the director with determining the direction of the department as a whole. This role involves significant interdepartmental communication; as a manager in the company this individual will be expected to take all departments into consideration in the face of potential change, and make decisions in consideration of the entire organization, not simply Support.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Role Summary
The Enterprise Support Senior Manager will manage all “L1” Team Leads. This individual will work alongside the Manager of the senior team and report to the Director of Enterprise Support. This role is Support’s second-in-command, with the agency to step in for the director when and where needed.
This individual will be responsible for setting the direction of all teams and agents within their purview, as well as assisting with determining the direction of the department as a whole. This role involves significant interdepartmental communication; as a manager in the company this individual will be expected to take all departments into consideration in the face of potential change, and make decisions in consideration of the entire organization, not simply Support.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Summary
As a Marketing Associate on the Grubhub Enterprise team, you will be responsible for implementing nurture marketing strategies that engage our enterprise restaurant partners in taking advantage of the Grubhub Enterprise Cloud technology suite. You will plan and execute on our conference strategy and logistics, and develop comprehensive sales collateral and content that positions Grubhub as the market leader. This role requires impeccable attention to detail, excellent copywriting skills, project management experience, and a high level of creativity.
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This role is the main point of contact Grubhub keeps for our campus operations, and as such, performs a critical role in ensuring all merchants in each campus are set up correctly, perform seamlessly and are optimized for performance.
From investigating equipment issues to identifying bugs, your curiosity will drive you to excellence in this role.
We're looking for a Technical Support Associate (internally titled Merchant Operations) to join our team in Denver. This is a full time position with a schedule of either Tuesday-Saturday or Sunday-Thursday.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 19+ million diners food ordering experience and we are partnered with 115,000 restaurants in 2,200 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
The Driver Acquisition Specialist will be responsible for meeting acquisition goals to ensure overall staffing needs are met in priority markets, ensuring document compliance and making determinations on background screens for prospective Independent Contracted Drivers, and improving the recruitment funnel in general. This position reports directly to the Manager, Driver Acquisition. This position will also work in conjunction with Market Operations and Driver Network Operations teams to ensure that the priority markets are rapidly brought up to acceptable operational levels.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
We are looking for an iOS Engineer to join our awesome delivery league and help us take our mobile experience to the next level. Our iOS team is a talented group of smart, humble people who are passionate about creating amazing mobile products using cutting-edge technology. Already, they have built a 100% Swift application that enables hundreds of thousands of gig economy workers to earn a living, everyday! Innovation, research and creativity are always at the forefront of what we do, so if you're excited to work on a product that is changing the way food delivery is done around the country, we look forward to receiving your application.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly.We take great pride in knowing that we are a part of 19+ million diners food ordering experience and we are partnered with 115,000 restaurants in 2,200 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
About The Job:
We are looking for senior data engineers to help us dramatically expand and improve the capabilities of our big data and machine learning pipeline powering the supply growth and market intelligence initiative. We have been focused on assembling a team of smart, humble people who are passionate about creating innovative, robust, automated solutions for our highly complex business problems on three-way marketplace. This is an unbeatable opportunity for developers who hope to work on and deliver world class data product in a friendly and fun environment.
About team:
The mission of the diner dynamics team at Grubhub is to provide various high quality datasets and insights, to monitor, support and boost market growth at both tactical and strategic levels. The team is responsible for designing, implementing, and maintaining data pipelines powering multiple fundamental datasets used across business departments of Grubhub.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
About the Team On the Integrations team, you’ll get to work with a handful of carefully chosen and dedicated engineers building the software and solutions that provide mobile payments, loyalty, rewards, and other goodness to millions of LevelUp users by seamlessly integrating LevelUp with merchant POS (point-of-sale) systems, online ordering, and other third-party services. We love attempting the near-impossible every day and our hard work is critical to the success of LevelUp. Are you ready for the challenge?
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery
Grubhub is looking for a Chicago- or New York-based Associate to join the company’s communications team, reporting to the Senior Manager of Corporate Communications. This person will help guard Grubhub’s corporate reputation by organizing communications programming for external and internal audiences. Additionally, this individual will assist in crisis communications and issues management scenarios impacting Grubhub’s employees, customers and other stakeholders.
The ideal candidate is enthusiastic, resourceful, determined, and entrepreneurial. He or she should have experience working cross-functionally to develop external and internal communications that convey complex topics in an easy to understand way. This person will also work closely with the rest of the communications team to create and tell new higher-level corporate narratives, and ensure consistency in messaging across all our lines of business. Strong writing skills are a must, as well as the ability to keep up with a fast-paced environment.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
About You: You believe design is a verb, not a deliverable. We are looking for design experience in advocating for the user despite business and technical constants. This will require you to both understand the problem you are solving and execute the appropriate solution.You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. Someone who sees the patterns in the chaos and knows how to translate those patterns into tools for the design teams. You know there’s a time for going wide, a time for going deep, and understand how to bring the product diners teams you work with through both stages. You are a thinker, a maker, and a passionate advocate for the Minimum Delightful Product approach to the mantra of “move fast and ship it.”
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery
We are looking for an energetic, enthusiastic, and motivated individual to join the brand marketing team. This person should have an interest in having a significant impact in supporting cross-functional programs that drive the business at an accelerated pace.We need a self-starter, who is confident in his/her abilities, and able to work effectively with little supervision while managing multiple priorities. This individual should also have the ability to balance strategic problem solving with thought-provoking creative thinking.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Grubhub’s Data Platform is a strategic asset which powers and informs decision making across all parts of Grubhub’s organization, i.e. Finance, Marketing, Engineering, Product, etc. Grubhub’s Data Platform is looking for a technical customer-focused Product Manager, to democratize data across our organization by empowering data informed decisions for all employees at Grubhub. You will analyze and work with stakeholders to drive needs for data integrations, data marts, data retention, data compliance (CCPA, GDPR), data learning/training etc. by devising short term and long-term strategies for expanding and enhancing Grubhub’s Data Platform. You will have the opportunity to design new data completeness and consistency solutions at scale.
The ideal candidate will have excellent program management, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. In addition, the ability to work backwards and think from a customer perspective is crucial.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
About the Opportunity:
We’re looking for an experienced Technical Program Manager to oversee the execution of large, complex projects across multiple teams, functions, and departments. This highly-visible role is on the Security Engineering team within the Technology Organization, and you will work with Information Security, Technology and Product teams. You will analyze and work with stakeholders to drive needs for security, stability, and compliance (PCI, SOX, CCPA, GDPR) etc. through technical knowledge, project management techniques, and by devising short term and long-term strategies for expanding and enhancing Grubhub’s Security Program.
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
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Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our portfolio of brands (Grubhub, Seamless, LevelUp, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
The Service Desk Manager is the leader of a 20 person team who is tasked with supporting and resolving technical problems for approximately 5,000 employees / outsource partners in over 20 office locations.
This role, based in Chicago, reports to the Director of Corporate IT and is responsible for setting the strategic direction, providing leadership to and day-to-day management of the team and ensuring a consistent, high-quality and timely customer service experience
