Grubhub

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Job Locations US-PA-Philadelphia
Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).   While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 22.6 million diners food ordering experience and we feature over 300,000 restaurants in 3,200 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).   Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Job ID
2021-12258
Job Locations US-IL-Chicago
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   The Sr. Associate, Operations (CRM) will be responsible for the execution of all CRM marketing and retention campaigns. This role will serve as a key partner to the CRM Marketing Strategy team and will own in-platform campaign design and execution, while generating and surfacing cross-campaign/cross-channel insights, driving toward personalization and retention. This role requires prior experience in campaign management/deployment and segmentation, building In-platform customer journeys and triggered programs, managing data hygiene in ESPs and Customer Engagement Platforms (e.g. Salesforce Marketing Cloud, Braze, etc) for Email and Push (SMS and In-app messaging would be added bonuses).   
Job ID
2021-12252
Job Locations US-Remote
Grubhub is looking for a highly collaborative, data-driven, results-oriented Manager to join our Workforce Management team. The Workforce Management team is focused on Call Center Operations - we surface insights that drive productivity and performance across the organization. In this role, you will be responsible for accuracy of the forecast and aligned staffing plans through execution and service level performance. Senior Leaders will look to you to provide strategic thought leadership in the WFM space and sphere of influence. You will be guiding analyst priorities and development; understanding the ‘who, what, and whys’ of our business. Working cross-functionally is a must as you support the team digging into trends, and surface opportunities that create impact and value. To succeed in this role, you must be innately curious, deeply analytical, highly driven and a strong communicator.   Strategic Planning - Understands requirements and impact of strategic Initiatives throughout the implementation cycle - Reviews inputs to the capacity plan model with LT forecast analyst on a regular basis to support forecasting accuracy. - Partners with BPOs /internal teams to optimize their WFM plan - Acts as a WFM subject matter expert providing input on strategic decision making regarding footprint, contact structure, and process impacts - Conduct analysis on the impact to service level performance by adjusting specialist schedules to ensure adequate resource coverage. Makes recommendations to improve performance.    Workforce Optimization & Long Term Forecasting - Analyzes and evaluates workforce metrics to improve human resources capacity planning and maximize labor utilization rates.  - Collaborate to proactively meet SLA’s based on contact volumes, handle times, and staffing requirements for multiple departments within the Grubhub Care organization   Leadership & Partnership - Leads a team of WFM Analysts and Sr. Analysts - Acts as knowledge leader assisting to create synergy between short term, long term, scheduling and command efforts - Acts in conjunction with other WFM leaders as WFM point of contact for the organization - Partners with Reporting & Analytics to create digestible summaries and business insight for Care leadership - Provides WFM guidance on outsource contract considerations (AHT, Volume Allocation, etc.) to partner operations team - Partners with departments that cross-functionally influence Care (Marketing, Product, Finance, Talent Acquisition, etc.) - Participate in the hiring and onboarding process to ensure the plan is met and that command center is prepared.
Job ID
2021-12250
Job Locations US-IL-Chicago | US-NY-New York
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   The Sr. Associate, Marketing (CRM) will be responsible for diner retention, as well as CRM campaign strategies and development. They’ll own monitoring, reporting, and optimization for all of these programs, including both programmatic triggered campaigns and cross-departmental ad hoc initiatives. The Sr. Associate will also be responsible for providing actionable insights and recommendations to achieve business KPIs (e.g. conversion, repeat rate), as well as channel engagement goals. This individual will also support the development of dynamic campaigns and should have experience working with CRM Operations/Technical staff. 
Job ID
2021-12249
Job Locations US-Remote
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.    We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!   Why Work For Us We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth.  We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery! 
Job ID
2021-12248
Job Locations US-MA-Boston
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!  
Job ID
2021-12247
Job Locations US-IL-Chicago
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   We are looking for a Senior Manager to join the Marketing Retention & Frequency team to lead the analytics for this space. You will have the opportunity to build a small team of Senior Analysts while taking a hands-on approach to deriving key strategic insights to support optimal marketing investment and execution. This leader will bring a passion for customer experience with an analytical mindset to help bring quantitative rigor to decision making, while balancing a variety of stakeholder interests and cross-functional partnerships. Some of the projects you will be involved in may include (but are not limited to): A/B testing plan development and evaluation, marketing channel spend optimization, campaign performance analytics, market/diner segment deep dives, initiative business case development, and quarterly strategic planning. This role will be based in Chicago. 
Job ID
2021-12246
Job Locations US-NY-New York
Grubhub is a place where an authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   We are looking for an Engineering Manager for our Restaurant Supply data engineering team who can provide leadership for a team supporting Grubhub’s merchant growth and competition strategies. Your team owns microservices, data pipelines that integrate with data science models to fusing data from multiple sources, and deliver insights to business stakeholders and powering our Sales pipeline. You’ll wear a lot of hats - people management, influencing product vision, architecture, design, roadmap, and capacity planning, and most importantly - getting things done. You’ll do all this while maintaining the highest levels of Engineering Excellence for your team.
Job ID
2021-12243
Job Locations US-IL-Chicago | US-Remote
Hey! We’re Grubhub We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community. DO you want to be part of a team of diverse collaborators in an authentically fun culture? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!   As Salesforce Engineer, you will be part of a team of Salesforce engineers and admins responsible for building, maintaining, and scaling the Salesforce platform. You will partner with Product, Sales, Marketing and Technology stakeholders to increase the restaurant supply by building scalable and robust solutions in Salesforce. You will also work with other technology teams, product managers, designers, and business stakeholders to build the self signup experience for restaurants.   
Job ID
2021-12241
Job Locations US-IL-Chicago | US-Remote | US-NY-New York
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   About You: You believe design is a verb, not a deliverable. We are looking for a Senior Product Designer experienced in advocating for the user despite business and technical constraints. This will require you to both understand the problem you are solving while being mindful of the larger business goals. You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. You’re someone who sees patterns in the chaos and knows how to translate those patterns into tools for the design team. You know there’s a time for going wide, a time for going deep, and understand how to bring the product teams you work with through both stages. You are a thinker, a maker, and a passionate advocate for the Minimum Delightful Product approach to the mantra of “move fast and ship it."
Job ID
2021-12240
Job Locations US-IL-Chicago | US-NY-New York | US-MA-Boston | US-PA-Philadelphia
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.    We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!   Why Work For Us We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Job ID
2021-12239
Job Locations US-IL-Chicago
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   About the team:  Millions of people from different backgrounds use Grubhub every day to order from their favorite restaurants, and we bring the same diversity and perspective to our everyday operations. Our team is passionate about diversifying our organization, and are able to make an impact by identifying and onboarding new tools/partnership, planning and attending conferences/events, telling the DEI story through data, and bringing early career programs to life that will shape the future leaders of Grubhub.
Job ID
2021-12238
Job Locations US-IL-Chicago
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   About the team:  Millions of people from different backgrounds use Grubhub every day to order from their favorite restaurants, and we bring the same diversity and perspective to our everyday operations. Our team is passionate about diversifying our organization, and are able to make an impact by identifying and onboarding new tools/partnership, planning and attending conferences/events, telling the DEI story through data, and bringing early career programs to life that will shape the future leaders of Grubhub.
Job ID
2021-12237
Job Locations US-Remote
Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).   While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 22.6 million diners food ordering experience and we feature over 300,000 restaurants in 3,200 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).   Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Job ID
2021-12236
Job Locations US-IL-Chicago | US-NY-New York | US-MA-Boston | US-PA-Philadelphia
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.    We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!   Why Work For Us We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Job ID
2021-12235
Job Locations US-IL-Chicago
Hey! We’re Grubhub We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   Grubhub is looking for an innately-curious, data-driven, self-starting Finance Manager. The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for leaders across the organization.  In this role, you will partner with department Vice Presidents and senior leaders to understand the ‘who, what, and whys’ of their groups - working cross-functionally to dig into trends, surface value-creating opportunities and help figure out how to implement them.  You will also run departmental FP&A activities - budgeting/forecasting, reporting, and variance analyses. This role reports to the Director of FP&A.   To succeed in this role, you must be comfortable with ambiguity, be able to juggle multiple priorities, and be adept at driving decisions across multiple constituents.  
Job ID
2021-12226
Job Locations US-Remote
Job ID
2021-12224
Job Locations US-Remote
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   More About the Role We are looking for an engineer to join our team and help us continue to take our diner experience to the next level. Our team is a talented group of smart, humble people who are passionate about creating amazing products. Within Grubhub, you will be directly involved with building new features to benefit our diners.   Innovation, research, architecture, authentic fun, and creativity are always at the forefront of what we do, so if you're excited to work on a product that is changing the way food delivery is done around the country, we look forward to receiving your application.  
Job ID
2021-12223
Job Locations US-IL-Chicago | US-TX-Austin | US-AZ-Chandler
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!  
Job ID
2021-12219
Job Locations US-NY-New York
Hey! We’re Grubhub We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   This role will act as a part of the engineering team and ensure that we maintain high security standards throughout our technical infrastructure, applications, and processes.   We are a team of smart, motivated engineers that place a high value on craftsmanship and the security and scalability of our infrastructure. As we grow and take on the exciting challenges of keeping up with new product development and scaling our services to support greater volume and more clients, we’re looking for a talented engineer to help us maintain a high standard of security across our platform.
Job ID
2021-12211

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