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Search Results Page 4 of 9

Job Locations US-Remote | US-IL-Chicago
The Zendesk Administrator will be a key team member of the Care Tools team with the opportunity to influence the larger Care Tools strategy and how we can improve our usage of Zendesk  The successful candidate will have previous experience as a Zendesk Administrator with a passion for Customer Experience and pushing innovative approaches with Care tools. This position will report to the Sr. Manager of Care Tools.  
Job ID
2021-11592
Job Locations US-IL-Chicago
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.    We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!   Why Work For Us We have a fast paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Job ID
2021-11584
Job Locations US-NY-New York
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.    We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!   Why Work For Us We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth.  We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!   The Checkout Platform team owns the process and systems that facilitate placing an order on Grubhub; from the first item added to a cart to the distribution of a finalized order across the grubhub service network, we’re at the heart of the platform.  Our services handle millions of requests every day, and high availability, responsiveness, robustness, and scalability are our bedrock. With our servicing of critical functionality across the diner, restaurant, and care experiences, we are also key members and drivers of product initiatives at Grubhub, delivering tactical improvements to the platform at scale and at speed. At Grubhub, we’re continually looking to improve and reinvent.  We always ask ourselves “If we were to build this system today, how would it work?” And as new work is scheduled and executed, we want to answer the questions, “What will the impact be? How quickly can and should we execute this work? And how can we leave our systems in a robust and scalable state?” You will help answer these questions by combining product management, business analysis, project management, and quality assurance principles. To this end TPM’s focus on the following areas:   Operational Excellence: -  - Defining and tracking measurements of the quality of our services, engaging in anomaly detection, ensuring production readiness, and promoting service hygiene. - Baselining and ongoing measurement of our KPIs to determine the impact our deliverables have on the fundamental metrics of our system. - System Analysis - Understanding and cataloging our services’ dependencies and workflows, proactively identifying failure modes and effects, and prioritizing actions based on risk factors.  Product Ingestion - Ensuring a process for engaging with product managers across GrubHub to prioritize, resource, and execute deliverables they require. Initiatives:-  - Accommodating the Initiatives of other teams while protecting and growing our KPIs - Working with Initiative Teams on their timelines, and negotiating the deliverables and roadmaps they execute against to get to scalable, long term solutions. Platform - Engaging with the Platform team to ensure that the tools we need are prioritized and delivered with the requirements we deem necessary. Stakeholder Management - Work with our engineering leaders to ensure the expectations are set and met with product, business, and other tech orgs inside and outside of GrubHub.
Job ID
2021-11568
Job Locations US-NY-New York | US-Remote
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   More About the Role Grubhub is looking for an innately curious, business-minded, results-oriented Data Scientist to work in our Search and Discovery team.  We are focused on providing high quality recommendations to diners who are exploring restaurants in their area as well as those who are searching for something specific.  As a member of this highly collaborative team you will partner with other data scientists, engineering, and product to deliver new run time models and services.  You will be responsible for creating metrics to validate performance of models, proposing new algorithmic approaches to improve our current system, designing A/B tests, and identifying creative solutions to bridge state of the art information retrieval advanced and business and engineering requirements.  Additionally you will be driving technology best practices and guiding the evolution of responsive systems.  Some specific responsibilities include but are not limited to creating documentation accessible to both technical and non-technical audiences, mentoring junior data scientists, creating and maintaining automated training jobs, creating metrics dashboards and alerts, advising best algorithmic trade offs to business stakeholders.
Job ID
2021-11565
Job Locations US-MA-Boston
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!  
Job ID
2021-11547
Job Locations US-NY-New York | US-NY-New York
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.    We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!   We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth.  We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!   About the Security Team The Security team is responsible for essential systems that govern authentication and authorization of users, securing clients’ accounts and data, and management of statutory requirements to protect and enhance privacy rights of our users.  Our services serve millions of requests per day and high availability, responsiveness, robustness, and scalability are our bedrock. Additionally, due to the core nature of these services we often engage with teams that run initiatives, i.e. projects that span the Grubhub platform, where time to market is frequently critical.  
Job ID
2021-11541
Job Locations US-Remote | US-Remote
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!
Job ID
2021-11540
Job Locations US-IL-Chicago
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!
Job ID
2021-11535
Job Locations US-NY-New York | US-Remote
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   Grubhub Design is looking for a talented Customer Experience researcher to join the Experience Research team to enhance Grubhub’s customer listening capabilities and responsiveness. Specifically, this role will help identify key drivers of negative and positive customer experience based on analysis, synthesis, and communication of data from cross-channel customer feedback.    This role is equal parts research analyst and research coordinator. As a Sr. CX Researcher, you will be expected to identify best approaches to complex problems, design and lead surveys, collaborate with business and technical partners, and generate and communicate actionable insights in a way that is usable by the whole company.
Job ID
2021-11528
Job Locations US-Remote
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   The Diner Security team is responsible for essential systems that govern authentication and authorization of users, securing clients’ accounts and data, and management of statutory requirements to protect and enhance the privacy rights of our users.  Our services serve millions of requests per day and high availability, responsiveness, robustness, and scalability are our bedrock. Additionally, due to the core nature of these services we often engage with teams that run initiatives, i.e. projects that span the Grubhub platform, where time to market is frequently critical.
Job ID
2021-11526
Job Locations US-Remote
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you! More About the Role We are looking for a Sr Android Engineer to join our awesome team. Our mobile team is a talented group of smart, humble people who are passionate about creating amazing mobile products adopting and using cutting-edge technology.  Innovation, research and creativity are always at the forefront of what we do, so if you’re excited to work on a product that will change the way food ordering is done around the country, we look forward to receiving your application.
Job ID
2021-11524
Job Locations US-NY-New York | US-Remote
Hey! We’re Grubhub We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   Grubhub is looking for a Data Scientist to join the Pricing team. You will be working with a small team of data scientists and engineers to build machine learning models to increase the supply of restaurants on Grubhub. In this role, you will partner closely with product managers, business stakeholders, and engineers. The team’s goal is to make our restaurant sales operations more efficient and effective using data and data science. This will require research on large-scale data coming in from multiple streams, prototyping data science/machine learning models, and deploying proven solutions into production environments.
Job ID
2021-11523
Job Locations US-NY-New York | US-IL-Chicago | US-Remote
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   More About the Role We’re looking for an Android engineer to join our team and help take our Android apps to the next level, with a focus around serving the best Ads experience to our diners. You will be collaborating with a team of the best backend engineers, product managers, business stakeholders, data scientists and other frontend engineers as we rebuild the Ad experience from the ground up.    Innovation, research, architecture, authentic fun, and creativity are always at the forefront of what we do, so if you're excited to work on a product that is changing the way food delivery is done around the country, we look forward to receiving your application.
Job ID
2021-11522
Job Locations US-NY-New York | US-Remote
Grubhub is all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   More About the Role We’re looking for a Senior Data Scientist to join the team responsible for building out an Ads platform from the ground up. You will be working with a team of the finest data scientists and engineers to build machine learning models that serve the most relevant ads to our diners. Alongside, you will also be partnering closely with product managers and business stakeholders to ensure that we maximize the business potential for this platform
Job ID
2021-11520
Job Locations US-MA-Boston | US-NY-New York
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.    We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!   Why Work For Us We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Job ID
2021-11516
Job Locations US-AZ-Chandler | US-AZ-Tempe
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you! 
Job ID
2021-11508
Job Locations US-NY-New York
  Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.    We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!   Why Work For Us We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community. Want to be a part of a team of diverse collaborators in an authentically fun culture? If so, we want to talk to you!
Job ID
2021-11506
Job Locations US-Remote
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!
Job ID
2021-11503
Job Locations US-IL-Chicago
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   Marketing Operations is the foundation of our independent restaurant marketing team. We’re looking for an experienced, B2B marketing operations professional for this first-of-its-kind position on the team. You will partner closely with and report to the Manager, Retention + CRM Marketing (Restaurant) to build the Marketing Operations team and roadmap with the goal enabling the lead generation, lifecycle/CRM and product marketing teams to be more effective through technology-related process improvement and implementations.   You will report to the Manager of Restaurant CRM and Retention to support the full lifecycle, including lead generation, lifecycle/CRM and product marketing. You will manage restaurant marketing technology stack and key integrations with internal product and external applications and will be responsible for leading future technology implementation projects on behalf of the restaurant marketing team (e.g. site heatmaps, scheduling apps, visual experience tools). You’ll partner with internal web development, data engineering and core product teams to achieve project success.
Job ID
2021-11502
Job Locations US-MA-Boston | US-Remote
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!   Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!   About You: You believe design is a verb, not a deliverable. We are looking for design experience in advocating for the user despite business and technical constants. This will require you to both understand the problem you are solving and execute the appropriate solution.You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. Someone who sees the patterns in the chaos and knows how to translate those patterns into tools.
Job ID
2021-11500

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